1-17 34^th Street                                                                                Home   Phone:  201-966-1625

Fair Lawn, NJ 07410-4703                                                               E-mail:cflecha@golightpath.com

 

 

Summary

Circuit Designer with over 3 years of Field Tech experience and success in building strong customer relationships and high levels of customer satisfaction through effective systems implementations and support. Strong technical knowledge understanding communications systems from the component to the system wide level. Self-motivate person with strong problem solving skills, able to combine excellent planning, analytical and diagnostic with interpersonal and communications skills, full bilingual English and Spanish. Expertise with:

 

·               Fibers Networks	·               TCP/IP, WAN/LAN	·               Diagnostics / Troubleshooting
·               Voice / Data Communications	·               SONET / MPLS	·               Installations / Maintenances
·               T1/T3 / PRI / Metro Ethernet ·               IP/Ethernet Base Services	·               DWDM / CWDM ·               DRL	·               Inventory / Logistic ·               Building CLLI codes

 

 

Work History

 

Lightpath, Parsippany, NJ

Circuit Designer2015 - present

·   Responsible for creating, managing and maintaining engineering circuit designs of the lightpath network and carrier facilities using the OSSs. Act as a resource for installation and service technicians and circuit designers in the design and processing of customer and internal orders.

·   Prepared reliable engineering circuit design (DLR) for installation, switch and service technicians to use to complete customer orders. Provided reliable engineering system design (DLR) for construction, installation, and network engineering technicians to use to activate new facilities for new customer locations and augmentations at existing locations.

·   Generate material equipment request forms for customer, internal and service related orders to verify proper equipment deployment for service delivery in all regions. Work with engineering department to order and establish required cross connects and fiber tie pairs to complete customers end-to-end network connectivity.

·   Evaluate and determine the power requirements for equipment utilization for new and existing customers. Responsible for creating building CLLI codes to be utilized by all telecom companies via proprietary Telcordia/CLONES web-based systems. Maintain/support traditional data circuits (T1, DSN, OCN) along with IP/Ethernet based services.

 

 

 

 

 

 

 

Senior Field Service Tech                                                          2011 - 2015

Perform system implementation, Circuit Design verification, Installation of Hosted Voice, Internet, E-LINE, E-LAN, V-LINE.

·      Complex Knowledge of all the major Data Centers in the New Jersey region.

 

Toys R Us, Paramus ,NJ

 

Operations Supervisor  2009-2011

 

Responsibilities Includes:

·    Responsible for providing support to department functions for all front-end processes.

·    Manage all customer requests and ensure resolution for it in a timely manner, met with management regarding issues that needed intervention.

·    Trained new employees and evaluated current employee performance.

·    Balances cash office by comparing cash totals.

·    Disburses funds by writing petty cash vouchers.

·    Prepare bank deposits and coordinate pick up with bank courier.

·    Reconcile and recommend resolution for report discrepancies and problems.

·    Accountable for keeping records of daily, weekly and monthly sales reports.

·    Known for solving problems.

 

 

Micro Center, Paterson, NJ

Knowledge Advisor 2007-2007

 

Responsibilities Includes:

·          Worked as a computer consultant for customers. Qualifying the customer’s life style and needs to recommend them the best solution possible for their home or business uses. ·          Also installed and, troubleshoot computer hardware and software problems. ·          Trace and test in-house wiring problems, and fix users connections problems.

 

 

Best Buy, West Paterson, NJ

Sales Associate/Functionality/Geek Squad  2004-2007

 

Education

 

Bergen Community College, Paramus, NJ
A.S. Degree: General Science, Prof. Studies Courses included business administration, networking plus, A plus, C++, and database structure. DeVry University, Paramus, NJ B.S. Degree on Technical Management. Concentration on Network Communication.   Courses included Marketing, Business Policies, Motivation and Leadership, Principles of Management, Project Management, Cisco Routing, Cisco Switching, WAN Technology, and Voice/VoIP Administration